Frequently Asked Questions
Everything you need to know about the revolutionary HexClad hybrid cookware.
What makes HexClad hybrid technology unique?
HexClad combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick. Our patented laser-etched hexagon design allows you to sear like a pro while remaining easy to clean.
Is HexClad cookware metal utensil safe?
Yes, our unique laser-etched surface is scratch-resistant and specifically designed to withstand metal spatulas, whisks, and spoons without damaging the non-stick coating.
What are your shipping times within the UK?
We offer standard shipping across the UK, typically delivering within 3-5 business days. Express shipping options are also available at checkout for faster delivery.
Does HexClad cookware come with a warranty?
Absolutely. Every HexClad pan is backed by a lifetime warranty against manufacturer defects, ensuring your investment in high-quality kitchenware is protected forever.
Can I use HexClad on an induction hob?
Yes, HexClad is compatible with all stovetops, including induction, gas, electric, and ceramic. It is also oven safe up to 260°C (500°F).
How do I clean and maintain my HexClad pans?
HexClad is dishwasher safe, but it can also be easily cleaned with warm soapy water and a sponge. For stuck-on food, you can even use steel wool since the surface is highly durable.